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Issue: Bluetooth connection disappears while the screen is offĪ dropped Bluetooth connection can be extremely annoying, especially if it disappears while you’re using Bluetooth headphones or when you’re listening to songs in the car. Alternatively, you may want to return your phone to the manufacturer for a repair or replacement.It’s also worth unticking the screen sensitivity button, which you’ll find by going to Settings > Display > Touch Sensitivity Switch.
Many users have reported success with a full thumbprint - and make sure you center your thumb on the sensor, rather than scanning it from the side. You may want to try scanning a few different fingers to see which works best for you.
Issues with the fingerprint reader were apparently addressed in updates, but if you’re still experiencing problems, try removing your screen protector and see if it solves the issue.
Unfortunately, it doesn’t seem there’s a quick fix for this. Users are receiving error messages asking them to press harder on the reader, with some complaining that it only works around 20% of the time. It seems some S10 users have reported issues with the device’s fingerprint reader, according to threads on the XDA Developers forum. Head to Settings > Apps, find the specific app and tap it, and then select Storage > Clear Data or Uninstall. If you’re finding a single app seems to be having troubles, try clearing its data or uninstalling and reinstalling it. Finally, one user discovered missing data was the culprit behind a specific app’s crashes, and clearing the app’s data helped to reset it to a working state. Check in the Play store that you’re running the most recent version, or update it then restart your device once the update has completed.
Another known fix for apps crashing is to ensure you’re on the latest version of Android System Webview.
Head to Settings > Software Update > Download and Install to check if there are any updates for your smartphone.
Other users have reported updating to a new version of Android has fixed these problems. Head to Settings > Apps, then tap the three dots in the top-right corner, and tap Reset App Preferences. One Reddit user claims resetting his app preferences worked for him. This isn’t just an issue with the Galaxy S10, and other Galaxy smartphones have also showcased this error. This has happened with a big range of apps, and has even been reported after the Android 11 update. It seems that apps are prone to crashing or throwing up a Force Close error. Also, I sent the phones to Samsung repair center, but they couldn't fix it (the proximity sensor issues) and sent me back the phone with the issues.A big issue that has plagued Galaxy S10 owners since launch has been a certain instability where apps are concerned. All of them had the same issues I mentioned below. * I already purchased 5-6 new Galaxy s10 & 10 plus devices from different stores like T-Mobile, AT&T etc. Also you will not notice if someone called or messaged you, or if you received emails etc. So, you will not notice if your phone is charging or get fully charged when you plug your into the power charger. There is no notification led lights on the top of the screen anymore. It does not recognize it is from first attempt.ģ. You should press on the finger print to unlock the phone from different - different angles. Also, when the phone is in your pocket, it makes accidentally calls by itselfĢ. So the screen is getting hot and uses more battery. You should press each time on the power button to turn off the screen, even though it again turns on accidentally after 2-3 minutes talking. The phone screen is accidentally turning on during the calls, when the phone is on your ear/face/. There are a lot of issues coming with a new phone.ġ.The proximity sensor issues. this seems like basic functionality that has been around and working 100% for years now. I'm hoping this is an easy fix for Samsung to implement and it is rolled out soon. I think that the proximity sensor should be disabling any type of wakeup activity when the device is in my pocket.įOr reference, if my phone is sitting on my desk near me for an extended period of time, it never gets warm and I see no instances of system wakeups in Nice Catch. 
I have lift to wake disabled, as well as Double Tap to wake. I checked the report for nice catch during the hour that I didn't use my phone, and the screen was woken up 3 times by Android System for 'Unknown Reason'. I have Good Lock with Nice Catch installed. Last night I had my phone in my pocket for an hour, didn't touch it at all. Sometimes (infrequently) the screen is on and it is doing something, even though I have fingerprint login enabled. I got my S10+ last Tuesday and have noticed that when I pull it out of my pocket, it is warm- not regular pocket warm, more like warm from charging. I think there are a few issues with the proximity sensor.
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